Resilience Consulting Service

Complex systems fail in complex ways. That's not a problem, it's an opportunity!

I've seen firsthand how the most sophisticated organizations face outages, performance degradation, and customer impact. These outages are inevitable by-products of scale and complexity. The question isn't if they'll happen, but how effectively you'll respond, recover, and learn from them.

Where I can help you:

Every failure is hidden organizational capital. I help you transform this into lasting resilience through:

• Converting failures into organizational learning

• Creating sustainable resilience practices

• Building robust mechanisms that prevent recurrence

• Fostering environments where failures drive innovation instead of fear

• Transforming reactive firefighting into proactive resilience

My approach works because it's built on real experience

With two decades of industry experience, including leading resilience and chaos engineering at AWS, I've helped develop and implement the mechanisms that keep many critical systems running.

I've guided organizations through:

• Creating resilient architecture patterns

• Setup chaos engineering programs

• Implementing effective Correction of Error (COE) processes

• Establishing Operational Readiness Reviews (ORR)

• Fostering cultures where resilience is everyone's responsibility

Beyond consulting - building lasting capabilities

The most valuable outcome of our partnership is when your organization develops internal resilience expertise. My methodology focuses on knowledge transfer and capability building so that resilience becomes part of your organizational DNA.

I've helped transform operations at both tech giants and enterprises across various industries. Each engagement begins with your specific challenges and builds toward sustainable operational excellence.

“Resilience isn't something you buy. It's something you build.”

Let's transform how your organization thinks about, prepares for, and learns from the unexpected.